Question 1

What areas do you cover?

Accepted Answer

We cover Hillsbourough county, and the surrounding areas in florida for FULL SETUPS .
ASK FOR TRAVEL FEES OUTSIDE OF FLORIDA.
Treats and other items are shipped NATIONWIDE.

Question 2

How far in advance should I book my date?

Accepted Answer

The farther in advance that your date is booked is always the best, we do recommend 2-3 months out, we know life has a way of throwing curve balls, so we do allow LAST MINUTE BOOKINGS W/ (fee)

Question 3

How much space is required for setup ?

Accepted Answer

Any event can be customized to any space give us your vision and we will create it. If you are limited to space let us know and we can discuss before booking.

Question 4

How to book?

Accepted Answer

EVENTS:
We need a 50% nonrefundable retainer to book your preferred date.
 
The remainder of the balance is due 7 days before the event. We can accept cash on occasion. (If approved)
 
Please be advised until payment is received dates are not fully confirmed.

VENUE:
A $250 nonrefundable retainer secures your date

Question 5

How can payments be made?

Accepted Answer

We accept, Debit/Credit card & Bank transfer for deposit. Balance MUST be paid by Debit/Credit card,2 weeks before event. On the day of set up IS NOT ACCEPTABLE.

Question 6

Can i make changes to a customized order?

Accepted Answer

You are allowed one change during the first customized proof, after that is approved no other changes can be made but please feel free to let us know if any information change before the event.

Question 7

Last Minute Orders

Accepted Answer

We do supply last minute orders on some purchases, there will be a RUSH FEE  of $50.00 added to the bill

Call Now

FAQs